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SERVICE MANAGEMENT : OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY

BORDOLOI, Sanjeev

SERVICE MANAGEMENT : OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY - 9TH EDITION - NEW YORK McGraw Hill 2019 - 28cm,col;,520p

INCLUDES INDEX

ISBN: 9781260092424

LC Class. No.: HD9980.5.F562s 2019 / 97426/003974

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