QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : INTRODUCTION TO TOTAL QUALITY

GOETSCH, David L.

QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : INTRODUCTION TO TOTAL QUALITY - 7th EDITION - HARLOW, UNITED KINGDOM PEARSON 2014 - ii,467p.,ill.col.;29cm

9781292022338



HD 62.15 .G599q 2014 / 004046

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