TY  - BOOK
AU  - 
TI  - BENCHMARKING FOR BEST PRACTICES: WINNING THROUGH INNOVATIVE ADAPTATION
SN  - 0070063753
AV  - HD62.15.B674b 1994 
PY  - 1994///
CY  - NEW YORK
PB  - Mc-GRAW HILL
KW  - benchmarking
ER  -