000 00509nam a22001577a 4500
008 170228b xxu||||| |||| 00| 0 eng d
020 _a075065502
040 _aSIDMA COLLEGE LIBRARY
050 _aHF5415.55.B983c 2004
_b001006
100 _dBUTTLE, Francis
_9943
245 _aCustomer Relationship Mangement: Concepts and Tools
260 _aAmsterdam
_bELSEVIER BUTTERWORTH
_c2004
300 _a359p, 25cm
650 _2Customer Relations -- Management
_zCustomer Relations -- Management
_9944
942 _2lcc
999 _c2681
_d2681