000 | 00529nam a22001697a 4500 | ||
---|---|---|---|
008 | 170302b xxu||||| |||| 00| 0 eng d | ||
020 | _a0070217602 | ||
040 | _aSidma Library | ||
050 |
_aHD9980.5.F549 1998 _b001155 |
||
100 | _dFITZ SIMMONS, James A. | ||
245 | _aServices Management: Operations, strategy, and information technology | ||
250 | _a2nd Edition | ||
260 |
_aBoston _bMcGraw-Hill _c1998 |
||
300 | _ap, cm | ||
650 |
_2Services Industries -- Management _zServices Industries -- Management |
||
942 | _2lcc | ||
999 |
_c2763 _d2763 |