000 | 00449nam a22001697a 4500 | ||
---|---|---|---|
008 | 190314b xxu||||| |||| 00| 0 eng d | ||
020 | _a9781292040356 | ||
050 | _aHF5415.H313c 2014 | ||
100 | _dHARRIS, Elaine K | ||
245 | _aCustomer Service,: A Practical Approach | ||
250 | _a6th Edition | ||
260 |
_aHarlow, England _bPearson _c2014 |
||
300 | _a28cm, 194pages | ||
521 | _aincludes index | ||
650 | _2customer service | ||
942 | _2lcc | ||
999 |
_c3243 _d3243 |