Welcome to the SHS Support & Complaint System

This system allows students, staff and the public to submit complaints and support requests related to Academic matters, IT, Buildings & Property, Student Affairs and Hostel Services.


Submit a New Complaint Check Ticket Status
1. Submit a Complaint

Fill in the complaint form and receive a unique Ticket Number for reference.

2. Assigned to an Officer

Your complaint is automatically routed to the relevant department based on its category.

3. Track & Get a Response

Use the link in your email, or your Ticket No. & Email, to check the status and reply to the officer.